Previously smart working seemed to be an habit of only some companies trying to be innovative including also in dealing with their clients.
With the lockdown, smart-working has become an essential requirement for several activities. After the end of the most critical phase, it is possible to sum up the results.
An indispensable as well as an extraordinary surge
Until last year smart-working in Italy seemed a pipe dream. Only 30% of the total companies employed it, while the rest considered it useless or even damaging.
Often the causes of this mistrust are rooted in employers’ lack of trust in employees, in other cases IT issues made home office impossible.
The lockdown however turned tables and made smart-working essential. During the month of April 2020, almost 46,19% of the companies worked in this way, which means almost one company out of two.
Many lights but also many shadows
The first approach with smart-working was overall positive. A R-everse study on 200 workers interviewed by Linkedin has showed that generally speaking the worker has appreciated working from home. Among them 70% was satisfied with the it support provided by the company.
There are also some negative aspect though. Many complained about the impossibility of organizing their time dividing it between managing home, children and work, they ended up working more with lower performance. In addition there was a bigger amount of stress and tension not easily relieved.
Moreover many employees were not ready for smart-working, only 8% of them were pleased with the training, many have reported a lack of a clear set of targets.
An experience to be repeated?
At the end of the interview, workers were asked to answer a question about their future: if the company will allow them to work from home will they do that?
What emerged from the answers was that almost half of the workers was happy to continue employing smart-working, the other half was not.
In contrast with the 48% happy with this procedure, 50% preferred to work from the office or if anything work from home occasionally.
Flaws not to be underestimate
Employers that worked from home have faced technical, organizational problems as well as psychological issues. These are often undervalued while instead they should be taken very seriously.
There was a lack of those social relations that usually take place in the workplace: chatting with colleagues, clients and suppliers, coffee and lunch breaks. The pleasure of getting ready and choosing an outfit for a working day was also missing.
To sum up, the lack of social relations, comparison and everything that revolves around that, it’s the source of an unease that won’t be solved by smart-working.